Customer health

Every account on this page is demo data. Paste a spreadsheet or CSV export from your CRM into the chat and ask Lovable to swap it in. The chart, stats and watchlist all update to match your book.

Try: "Replace the demo accounts with the customers in this CSV."

A one-time paste is a fine start. When you want the page to stay current on its own, ask Lovable to connect your CRM or add a database so accounts refresh automatically.

Try: "Connect my CRM and keep these accounts synced automatically."

Health scores here are built from named drivers, like product usage and champion engagement, so every score can be explained. Tell Lovable which 3 to 5 signals you actually track and have it rebuild the score around those. Don't score what you can't measure.

Try: "Rebuild the health score from the signals I actually have: logins, support tickets and renewal conversations."

The trend lines, drawdown and runway all read from weekly score snapshots. Ask Lovable to save a weekly snapshot for each account; the trends fill in as history accumulates.

Try: "Save a weekly health snapshot for every account so the trends build over time."

The risk line at 40, the alarm colors and the watchlist ranking are opinions, not facts. Tell Lovable how your team thinks about risk and have it adjust the thresholds to match.

Try: "Move the risk threshold to 50 and flag accounts we haven't talked to in 2 weeks."